top of page

FAQ

You've got questions, and we've got the answers. If you still have questions, reach out to us, and we'll help you out. 
 

Q. Can I rent for multiple days and keep the machine?

A: You can rent for multiple days, but the machine must be parked at your location by 6:30pm.

This is due to our Insurance. (Our machines have GPS trackers)

Q: Can I rent my UTV overnight?

A: Yes, however you must have the UTV parked at your campground between 6pm to 6:30pm. (Our machines have GPS trackers)

Q. Do I have to arrive on time?

A. Yes. Check-In begins at 9am and you will be expected to be on time. Anyone arriving after 10am will forfeit there rental.


Q: How old do you need to be to rent a UTV?
A: You must be 25 years old to rent or drive a machine. Anyone under 25 is welcome to ride in the machines, but no one under 25 is allowed to drive due to insurance requirements.
 
Q: Where can I ride?
A: We have over 200,000 acres of trails for you to rip!
 
Q: Do you provide a helmet, or do I need to bring my own?
A: You'll need to bring your own off-road helmet. We do not require helmets unless you are under 18.

Q: Do I need to put a deposit down?
A: We do require a $1,500 deposit.  This will be returned at drop off if everything is fine with the machine. If you cause damage beyond $1,500 you are still liable to pay for parts, labor, and downtime regardless of the cost.

Q: What happens if I break a part? Or worst case total the machine?
A: Please Read this section carefully before renting a unit. First and foremost our machines are maintained and checked after every ride. We will replace or update a part even if it still looks good or functions ok.  We do not take chances with your safety and maintain a vey high standard with maintenance on our machines. If a machine comes back with a broken part or a flat tire, the renter is required to pay for damages. We charge a modest $70 an hour labor charge plus the part cost. If a customer has done so much damage to our machines that it has to be out of service for an extended period of time, we will also charge a downtime fee. This fee will be $75 per day that the machine is down waiting on repairs.


If you take a rental out with the sole purpose of abusing and driving it beyond it's capabilities then yes, you are going to break something.


If you cause significant damage beyond the $1,500 we will keep your Deposit and you will have to pay for ALL damages regardless of the cost. You are 100% responsible for all damage to the machine.
98% of of our customers respect our equipment and have a great day with no issues.
Please call me if you have any questions.


Q: What happens if I get lost or break down?
A: We have GPS tracking on the machines so we can always find you. Second, we recommend that you download the Polaris Ride Command App before arrival. This app will provide offline turn by turn map of the 20,000 acres that surround our property. Also paper maps will be provided.


Q: What if I need Food or Gas?
A: Our machines will go approximately 100 miles on a tank of gas. But if you need supplies - there is a trail head that leads right to a gas station and a Mexican Restaurant for lunch.


Q: Can I be a beginner?
A: Of course. If you can drive a car you will be able to handle one of our UTV's with ease.


Q: Do you charge If I return the rental late?
A: We do charge $50 for every half hour past your return time. The reason is we have to power wash all of the rentals then they have to go though a 26-point inspection for riders safety. This takes around 5 hours after the rental is returned. 


Q: I'm from out of state. How do I know if I will like the trail system?
A: There are a ton of YouTube videos that have been compiled of Royal Blue's Trails. You can get a great idea of things to see and how the terrain is. Also you can learn great tips from other riders. One thing you won't see is a frown on anyone's face.


Q: Can I ride on the roads if necessary?
A: They do allow you to ride on the local roads around the trails. You actually drive under the Interstate to the other side where you find 160,000 acres of trails. There are several restaurants and gas stations if you would like lunch or supplies. DO NOT get on the Interstate. Highly dangerous and very illegal.


Q: Do I need a trail pass to access all the trails.
A: Yes. I recommend you download the TWRA app (Tennessee Wildlife Resources Agency). You can purchase a high impact off-road pass for the day. You can either print it out or just keep it on your app for the day. Conservation Officers do patrol the trails and will want to see this if you get stopped for any reason.


Q: Can I be denied a rental?
A: Yes, we do not allow a rental to be taken from the premises if we feel you are under the influence of alcohol or drugs. We can also deny a rental if we feel you are you unable to operate and respect our rentals. 
Also, we may have to cancel a rental if a machine is down due to issue's beyond our control in which case you will receive a full refund.

bottom of page