FAQ

Q: Are the trails close to your location ?
A: Yes directly across the street from the shop. Over 250000 acres of Mountain Terrain.

Q: Do I need to purchase a pass to ride the trail system ?
A: Yes. The trail system is operated by TWRA  (Tennessee Wildlife Resource Association).

They require each machine to purchase a High Impact Offroad Pass 038 for out of state
residents and 037 for In state residents.

Passes can only be purchased at gooutdoorstennessee.com

Q: Do I need to wear a helmet or certain clothing?
A: If you have passengers 18 or under, they are required by TWRA to wear a helmet. (We do
have loaner helmets available for free). Wear comfortable clothing of your choice. Be aware that
depending on conditions you may get muddy or even wet.

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Q: Can I keep my rental on multiple days?

A: Yes, if you are staying at one of the local campgrounds or rental cabins and rent

for more than one day consecutively you can keep the rental until your multiple day rental is completed. 

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Q: If I rent multiple days can I keep my Can-Am overnight?
A: Yes, if you are staying at one of the local campgrounds or rental cabins.

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Q: Can I rent from noon until 9pm?

A: Yes, you can do a 9 hour rental. The rental will begin at the time you start your pick up time. 

Example: Pick up at 9am - return at 6pm, Pick up at 11am - return at 8pm

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Q: Can I ride my rental past its time frame of rental?

A: Yes, we have automated GPS that will charge for the extra hours at a discounted rate of $30 per hour.

Example: You do a 9 hour rental you can ride 15 hrs. After nine hours you will be charged

an additional $180 ($30 per hour past the 9 hour mark). NO need to call just keep riding and enjoy your experience. 

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Q: Can I ride at night ?

A Yes, you can ride at night.

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Q: Do you deliver to different locations ?
A: Yes. If the location is within a hour of our location delivery is free.
Example: Windrock Offroad, Wildcat Offroad, Eagle Rock Resort, Norris Lake

Q: Do you provide maps ?
A: Yes you will be provided a paper map of the area. I can also explain to you some options of
easy to moderate trail systems to navigate. 

Q: Are there areas for lunch or supplies?
A: Yes. There are 3 different locations to get off the trail system to grab food or drinks.

Q: Is your equipment older outdated machines
A: No. We keep current year equipment every year.

Q: What about Insurance for the machine ?
A: Insurance is included in your payment, be aware we do take a $1500 deposit and you are
Responsible for up to $3500 in damage.

I hope I answered some of your questions here. I am aware you may have more questions.
Feel free to call or text me through the website or on our Facebook page. I will answer those quickly.